Organizer issue 11/2014

People

• Barbara Tschanen, Lady Lederwarenfabrik AG: "Without clear identification, it's hard to sell anything".

In demand

• Employee appraisals: just a compulsory exercise?

Focus

• Performance appraisal: the No. 1 management tool (M. Knijff)
• Employee appraisal that moves (E. Zryd)

Leadership

• "I'm fine when my people are fine".
• Successfully introducing integrated qualification processes (A. Földényi)

Finance/Legal

• Work liability: reasonable maintenance necessary (R. Heinzelmann)

Marketing

• What consultants should know about customer resistance (M. Predicatori).

ICT

• Big Data - more appearance than reality? (M. Blattner)
• The biggest dangers from the Internet

Fit on the job

• The cohesion between young and old (R. Leicher)
• The "Glyx" feeling (O. Petersen)
• How woman can fashionably prepare for the winter (B. Rüttimann)

HEADLINES

• Editorial
• Starter/Scene
• The thing
• Market
• The guest
• Book tips
• Imprint

DOSSIER - Facility Management

• Trendsthat keep the real estate market buoyant (M. Bischof, S. Schwartzer)
• Office environments for effective and efficient work (L. Windlinger)
• Clear communication in real estate marketing - a hotspot (B. Rüttimann)
• Facilities Manager keep the business running (A. Zoppet)
• Cleaning: customer satisfaction as a constant challenge (R. Hägni)