iWay delivers new nationwide VoIP telephony solution to Activ Fitness

The fitness chain of Migros, Activ Fitness, receives a new scalable VoIP telephony solution from iWay. The procurement was deemed necessary because, in addition to the switch to All-IP, a heterogeneous telephony landscape had developed in the studios over the years that no longer met the requirements. The new telephony solution is managed centrally via the virtual vPBX hosted by the Internet service provider iWay. "Availability and support have been significantly improved," says Philipp Werder, Head of IT Infrastructure Services at Genossenschaft Migros Zürich and responsible for ICT services at Activ Fitness. The new telephony solution features call center functions in all studios and local numbers can be easily transferred. "Overall, we were able to reduce costs while improving functionality with iWay's new solution," says Werder.

For the new solution, iWay's VoIP telephony service was connected to Activ Fitness' MPLS (Multiprotocol Label Switching) network via the existing data line using a partner firewall. This switching method allows for a stable and high-performance connection. The telephony of the back office and also the head office is networked with the iWay infrastructure via a business trunk and a session border controller. With the new solution, the studios have a DECT multi-cell system from Gigaset with two handsets and a landline telephone from Yealink. The system is scalable and the nationwide introduction of VoIP telephony can thus be easily implemented. "With the new VoIP solution from iWay, we are also supporting the nationwide expansion of Activ Fitness," Werder is pleased to say. Gradually, all 119 Activ Fitness studios will be equipped and served with VoIP telephony from iWay.

Zurich-based iWay AG is one of Switzerland's leading Internet Service Providers (ISP) for private individuals and small and medium-sized enterprises. Founded in 1995, the company offers customized solutions in the areas of Internet access, VoIP telephony, mobile telephony, TV, e-mail, hosting and data centers.

Source and further information: iWay