Infoniqa expands top management
Following its recent acquisitions, the software company Infoniqa has broadened its base and expanded its top management. The business software and services provider is thus laying the foundation for further growth.
The provider of business software Infoniqa expands after its past acquisitions the top management level: Christopher Brezlan joined the management team as Chief Technical Officer (CTO). Andrew Barton will in future hold the position of Chief Organization Officer (COO) and Hans-Jürgen Wels will be responsible for the entire product development as Chief Product Officer (CPO).
The new CTO Christopher Bezlan is responsible for the entire technical area at Infoniqa since November 1, 2021. He has already been acting in various IT leadership positions for 15 years. For the past four years, he served as Head of Global Engineering for a Silicon Valley multinational, where he was in charge of the AIOps cloud strategy at Broadcom. "I am looking forward to accompanying Infoniqa on its way from hidden champion to big player. The comprehensive cloud alignment of all solutions is just the beginning. Infoniqa has what it takes to be a technological pioneer in the entire DACH market," says Christopher Brezlan about his new challenge at Infoniqa.
Increase service excellence
Andrew Barton, in turn, has been managing and optimizing operations, including all operational processes at Infoniqa, as Chief Operations Officer (COO) since January 1, 2022. Born in Ireland, Barton can look back on more than 15 years of management experience at Hewlett-Packard, Tricentis and Wrike. Here, Andrew Barton was responsible for Customer Success, Consulting and Services Transformation, among other areas. "With Andrew Barton at the organizational helm, we will demonstrate unparalleled service excellence across countries and continue to put the customer at the center of everything we do," Infoniqa CEO Léon Vergnes said of the new hire. "From the very first moment, we will transparently and quickly support our customers in their goals, accompanied by world-class consulting, support and delivery teams."
Andrew Barton has concrete plans for establishing service excellence at Infoniqa: "The customer experience and customer journey must be facilitated and standardized in the rapidly changing HR technology and services sector. To do this, we are investing in three main areas: First, we are expanding our highly competent service teams and launching a Certified Service Delivery Partner program. Second, we are ensuring that our processes are efficient and our customer journey is first-class. And third, we are introducing relevant platforms and technologies to ensure that we always offer our customers the highest level of service, quality and transparency."
Top management with newly created position of CPO
Finally, as the new Chief Product Officer (CPO), Hans-Jürgen Wels has occupied a newly created position in Infoniqa's management since February 14, 2022. Hans-Jürgen Wels has more than 20 years of experience in product management. After holding positions at proAlpha and Raiffeisen, he focused on the "Customer" area, among other things, as Co-Founder of Unycom and was ultimately responsible for the company's business success and growth as CEO. "In the future, Infoniqa wants to offer exclusively cloud-based solutions in SaaS operation or directly as an outsourcing service. Hans-Jürgen Wels as Chief Product Officer and his expertise in this growth market will give Infoniqa the necessary push to achieve this," says Léon Vergnes. The future strategy includes, among other things, the integration of the Swiss business of the Sage Group acquired in March 2021.
Source and further information: www.infoniqa.com
