Five theses why 2023 will be a year of artificial intelligence

Whether products or processes - AI recognizes the patterns, draws logical conclusions, makes decisions and establishes forecasts. An outlook from the IT service provider and consulting company Lufthansa Industry Solutions on the AI year 2023 in five theses.

1. AI is not a dream of the future, but the present

AI is no longer limited to a few special cases, but is used everywhere in business life: be it in production, human resources, customer service or supply chain management. Even in everyday life, more and more devices and processes are controlled via embedded AI without the user noticing. In the enterprise environment, AI and Internet of Things (IoT) are working ever more closely together. For example, data generated by a machine can be put to good use in all areas of the value chain thanks to AI.

2. both large and small companies can use AI - without having to be experts themselves.

Artificial intelligence is not just the preserve of large corporations with broad technology expertise. Today, SMEs can also access complex AI applications without having to develop them themselves. This is achieved via software-as-a-service (SaaS) and low-code solutions, which are now available in a variety of forms and can be easily integrated as modules via interfaces. Instead of individually developed special software, a standard application is used that is adapted for the company's own purpose. Smaller companies also benefit from the development of being able to generate valuable insights even from smaller data volumes or from a jumble of different data sources and types.

3. the path to sustainable management only succeeds with AI

Sustainability is one of the top issues for business. Customers, investors and employees are constantly increasing the pressure to act sustainably. And politics is forcing companies to keep a constant eye on their data, raw material and goods flows. In order not to get lost in the "information overload," companies rely on intelligent, machine support. For example, AI is used to optimize and verify supply chains, design recycling processes as early as the product design phase, or even establish efficient freight routes. In short: AI is indispensable for the path to sustainability.

4. AI goes from being a supposed competitor to a welcome colleague

New technologies are almost always met with rejection at first. In many companies, the workforce is also skeptical about the introduction of AI. The fear of losing importance or jobs is too great. But it's not about replacing human labor. Instead, AI helps improve human skills and abilities. AI relieves employees of routine tasks and makes room for creative activities. Employees will therefore benefit from AI and find more fulfillment in their work. And for companies, the technology goes some way toward alleviating their shortage of skilled workers.

5. AI is tamed, but not broken regulated

AI is a very powerful technology. It offers a wide range of possibilities, which in extreme cases can extend to mass surveillance or manipulation. Therefore, effective and transparent regulation is needed to prevent misuse and reduce fears of contact. This year, for example, the EU plans to set clear limits on questionable AI applications with the AI Act. It is less likely that this will slow down or curtail the technology too much. The benefits of ethically responsible use are too great.

Source: Lufthansa Industry Solutions