Office etiquette: Confident with customers and in the team
Present yourself convincingly and be successful with customers and in the team with appreciation. How does that work? An updated guidebook guides you humorously and personally through everyday office life and explains why appreciative manners really pay off.
ISBN (Print): 978-3-286-50216-1 | CHF 32.-
ISBN (E-Book): 978-3-286-11755-6 | CHF 26.-
As Managing Director of Training & Style (kniggetoday.ch), Susanne Abplanalp has been passing on her knowledge of modern manners and professional appearance for years. A central theme of her seminars and professional articles is appreciative behavior. In the book "Der Office-Knigge" (The Office Etiquette), she has placed social competence and appreciative interaction at the center of her unconventional guidebook with 150 practical tips, numerous formulation examples and personal anecdotes. After all, adhering to the correct etiquette is important in business life, but it is even more important to create trust and sympathy among business partners.
The newly published book from the SKV publishing house is aimed at all people who want to improve their social and appearance skills in everyday professional life. Especially for younger professionals, "Der Office-Knigge" contains many important topics related to dealing with internal and external contacts.
