Quickline grows in mobile subscriptions and TV streaming

In 2022, the telecommunications provider Quickline not only recorded growth in mobile subscriptions and TV streaming, but can also be pleased about an increase in customer satisfaction. "The high level of customer satisfaction and excellent recommendation rate confirm the high quality of our products and services. Since September 2022, customers throughout Switzerland have been able to benefit from our offering," says Frédéric Goetschmann, CEO of Quickline. "As a Swiss company, we generate value in Switzerland, act agilely thanks to our size, and have a presence in the regions. This is part of our DNA and is highly appreciated by customers."

Win new customers, reward loyalty

In September, Quickline changed from a regional to a national provider and now also offers its entire product range outside the network area of Quickline partners. "Customer feedback shows that Quickline is perceived as a likeable telecom provider. Our performance in product development, marketing and support is well received by our customers. I am very proud of our employees in the Quickline network, whose daily commitment ensures an excellent customer experience," says Frédéric Goetschmann.

Quickline not only offers attractive deals to new customers, but also rewards existing customers. In February 2022, Quickline launched the Benefit customer loyalty program. Customers are rewarded for their loyalty with free or discounted tickets to sports, cultural and leisure events. In 2022, more than 50,000 customers benefited from the program.

Quickline has simplified the portfolio

For its entry into the national market, Quickline has simplified its offering and doubled the Internet speed of the two smaller subscriptions. Internet Only products can now also be subscribed to. Customers can now choose between Quickline Internet S (100 Mbit/s) and Quickline Internet XL (10 Gbit/s). Currently, customers benefit from Internet subscriptions for just CHF 34 per month for one year. Quickline TV and fixed network telephony can be added as required. The mobile offering has proven its worth and has been retained.

Quickline launched mobile Internet as a supplement to wired Internet in June 2022. With this product, Quickline meets the needs of mobile customers who want to use their personal access to the Internet at any time. This is regardless of whether they spend their time in a vacation apartment or a camper.

Smart meter solutions as a contribution to the energy transition

Since July 2022, small and medium-sized energy supply companies (EVU) have been relying on Quickline Energy's comprehensive smart meter solution. From procuring the meter and communication modules to data management and integration into the billing system and customer portal, Quickline Energy's complete solution offers great synergies. This allows the utility companies to focus on their customers and operations. "Smart meters are an important component of intelligent distribution networks. With Quickline Energy, we are making a contribution to the implementation of the Energy Strategy 2050 and thus to the energy transition," says Frédéric Goetschmann.

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